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X Goes Down in Several Countries, Users See Only Blank Timelines

Published on 21 Dec, 2023, 7:16 AM IST
Updated on 19 Dec, 2024, 8:33 PM IST
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Jamshed Avari
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The service formerly known as Twitter has had a tumultuous 2023

X, the social media platform formerly known as Twitter, has been unavailable for many users in multiple countries since late this morning. Some posts on the platform itself indicate that users have been having trouble loading their own timelines as well as other people’s profiles, and several users also took to rival platform Threads to post about the issue. Popular service downtime tracker downdetector.com showed a spike in user complaints beginning at around 10:45am IST and peaking at over 73,000 reports by 11:15am, before beginning to reduce.

The majority of complaints registered by downdetector.com seem to indicate problems with the X mobile app, though the website also did not work for many. The Twitter API status website, which still uses the service’s previous name, reported all systems operational. No cause for the disruption has yet been confirmed by X.

This latest disruption comes as the platform enters its second year under Elon Musk, who slashed costs by dramatically reducing staff, and introduced core changes including the name change to X, a premium subscription tier and paid account verification. Among the most controversial changes to Twitter have been the dismissal of most human content moderators, massively raising the price of Twitter API access, and the reinstatement of accounts previously banned for hate speech and inciting violence.

Most recently, after Musk publicly endorsed an anti-semitic conspiracy theory, the platform has seen an exodus of high-profile advertisers. Several companies and individuals have left the platform entirely since Musk’s takeover as a direct result of these policy changes. The company estimated its own value at $19 billion, less than half the $44 billion that Musk paid for it.

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X Goes Down in Several Countries, Users See Only Blank Timelines