Why Are Your Car Keys Not Working? What Can You Do About It?

Published on 7 Dec, 2022, 11:50 AM IST
Updated on 21 May, 2024, 7:36 AM IST

ACKO Drive - logo
Team Ackodrive
ReadTimeIcon
12 min read
Interesting Articles
Follow us onfollow-google-news-icon

Share Post

Picture this: you're running late for an important meeting, and as you rush to your car, you reach into your pocket to grab your car keys. You push the button on the key fob, expecting to hear the familiar click of the doors unlocking, but instead - nothing happens. You try again, but still no response. Panic starts to set in as you realise your car keys are not working.

If you've ever been in this frustrating situation, you're not alone. Car key problems are more common than you might think, and they can happen to anyone at any time. Whether you have traditional keys, transponder keys, or keyless fobs, there are various reasons why your car keys may stop working, leaving you stranded and stressed.

Why are your car keys not working?

But don't worry – in most cases, there are simple solutions to get you back on the road quickly. In this blog post, we'll explore the different types of car keys, common reasons why they may stop working, and troubleshooting steps you can take to fix the issue. We'll also discuss what to do if your car key problems persist and when it's time to seek professional help.

So, whether you're dealing with a dead key fob battery, a damaged key, or a malfunctioning lock, keep reading to learn how to diagnose and solve your car key problems like a pro.

Types of car keys

Before we get to the business end of the discussion, you need to know the different types of car keys. Because you need to know what kind of key your car has to figure out an appropriate solution. In this section, we explain the automotive key types.

1. Traditional keys

If you purchased your car long ago, it might have a traditional key that looks like any other regular key in your house. They are made out of a single length of metal with specific cuts/grooves to match the locking mechanism. This type of key can lock/unlock car doors and operate the ignition system. It is one of the simplest forms of keys in the automotive industry.

2. Transponder keys

It is the most common type of car key. It is a combination of a traditional key and a transmitter, which is attached to the physical key. The transmitter communicates with the receiver (vehicle’s ECU or Electronic Control Unit) to lock/unlock the car and operate the ignition system. 

3. Keyless fobs

The keyless fobs are the evolved form of the transponder keys. Usually, most premium cars come with a keyless entry system with a remote, also called the fob. The remote communicates with the vehicle via the ECU (similar to transponder keys) to lock/unlock the doors.

However, one of the major highlights of this type of key is the push-button start system. There’s no need for a physical key to switch on the ignition. You just need to carry the remote along with you to operate the ignition system.

Why do your car keys stop working? What can you do about it?

Now, you have a fair idea about the types of car keys. Hence, it will be easier for you to understand why automotive keys stop working and know the possible troubleshooting steps. Your car’s keys may stop working for various reasons, depending on the key type. In this section, let’s discuss the reasons for car key failure and troubleshooting options.

Traditional keys: Reasons for failure and how to troubleshoot?

There are two main reasons why a traditional car key stops working, which are listed below.

  • Damage to the key: One of the most common reasons for traditional car key failure is the damage to the key itself. Damage doesn't mean that the key is broken into two pieces. It might be the slightest damage to the grooves or worn-out surface, which may not be visible. In such cases, the key's grooves will not match the internal mechanism of the lock or ignition, and you will be unable to lock/unlock or switch on the ignition.

Troubleshooting

Often, the only solution in such situations is to create a new key. A locksmith will be able to do it for you with the help of your car’s key code. You can also contact your car’s service centre to check if they can provide a spare key.

  • Damage to the lock: If the lock mechanism itself gets damaged, you will not be able to lock/unlock the vehicle, even if the key is in perfect condition. In this scenario, either the lock cylinder is blocked/damaged, or there’s some issue with the lock assembly. If you can insert the key and turn it, then the lock assembly needs attention. Sometimes, dirt and debris can deposit and block the lock cylinder. In such cases, you will not be able to insert the key itself. Apart from that, if your car suffers a collision, the lock is likely to get damaged. The lock can also freeze in extremely cold temperatures. 

Troubleshooting

Troubleshooting this problem involves repairing the lock. If the lock is damaged beyond repair, you may have to replace the lock set and keys.

Transponder keys: Why they fail and how to troubleshoot?

Since transponder keys come with a physical key, they can also fail due to damage to the physical key, as mentioned in the above section. As mentioned earlier, they can also fail due to damage to the lock. Apart from that, there are a few more reasons for a transponder to fail. You can refer to the following points for the same.

  • Dead key fob batteries: The key fob or the remote uses batteries to operate. The batteries run out of juice after a certain period. The physical key may work in such a scenario, but the remote functions may stop working.

Troubleshooting

The simple way to troubleshoot the problem is to replace the dead batteries with new ones. After you change the batteries, the key fob should start working, provided there are no other issues.

  • Damage to the key fob: The key fob/remote comprises electronic components such as a chip, batteries, etc. If you damage the key fob by dropping it or exposing it to water, it may stop working. Apart from the transponder, if there’s an issue with the receiver inside the vehicle, the key fob may not work. If that happens, you will not be able to lock/unlock the doors or switch on the ignition.

Troubleshooting

In such a situation, you must take the key fob to the authorised service centre to diagnose and rectify the problem.

  • Using aftermarket keys: If you get an aftermarket key, it may not work with your vehicle because the receiver and the transponder are programmed to communicate with each other. The aftermarket key may not be programmed. Hence, it cannot communicate with the vehicle’s receiver.

Troubleshooting

In such situations, you can contact the authorised service centre to program the key fob, provided the service centre approves using such keys.

Keyless fobs: Why do they fail and how to troubleshoot?

Keyless fobs are the more advanced avatar of the transponder keys. However, the basic working principle of key fobs and transponders remains the same. If there’s any damage to the fob itself, it may cause damage to the internal electronics (chip), and it may stop working. The only difference here is that you cannot lock/unlock the car or turn on the ignition due to the absence of a physical key.

Troubleshooting

If you find yourself in such a situation, you can either get a spare fob from the authorised service centre or tow the car to the service centre to program a new fob to your vehicle. Please note that if you get a spare fob, remember to get it programmed for your car, or else it will not be of any use.

Key Fob Not Working

Key fob not working is something common and can happen to anyone. Although it can be annoying, everyone experiences this! The majority of the time, a dead battery is the only issue. Luckily, it's simple to correct. All you have to do is swap the battery for a new one. 

But it's possible that you don't have an extra battery with you. It can be useful to have extra batteries on hand or in your suitcase in case this occurs. Additionally, you can think about carrying an extra key fob nearby if needed. Should it not resolve the issue, there could be another issue. Bigger issues related to key fob not working can be more difficult and costly to solve. 

Next, you'll have to decide whether to replace the old key fob or fix the old one. The issue could be not just the key fob but also your car's battery or the vehicle itself. Start with a spare key fob. Rarely, there may be a problem with the automobile door lock.

Troubleshooting

If you find yourself in such a situation, you can either get a spare fob from the authorised service centre or tow the car to the service centre to program a new fob to your vehicle. Please note that if you get a spare fob, remember to get it programmed for your car, or else it will not be used.

Other car-key-related problems and solutions

Apart from the reasons mentioned in the above sections, there may be a few other issues with the car key. This section highlights such car key problems and their possible solutions.

  • The car's central locking is not working with the key: This problem may arise if the key fob has an issue or the fob's battery is dead. You can try replacing the batteries or getting the key remote diagnosed at the service centre.

  • Car key sensor is not working: If the key is not working at all, it may be due to the drained battery, faulty fob, low car battery, or faulty keyless entry system (if applicable). You can try replacing the fob batteries, diagnosing the fob or towing the vehicle to a service centre to fix the issue. 

  • Car key not working in the ignition: If the key is working fine with the doors and doesn't work when you insert it in the ignition, it may be a sign of a faulty ignition cylinder. You can get it checked at the service centre. The expert will let you know if it is repairable or needs replacing.

  • Keyless entry not working with the fob: This problem could be due to a drained fob battery, an issue with the fob, a faulty keyless entry system or a drained car battery. It's a critical system; hence, you must visit the service centre to rectify the problem.

  • The car door lock is not working: The main reason for this problem could be a faulty lock mechanism. This issue could also occur if the key/fob is defective. You can try troubleshooting by checking the key/fob. If the troubleshooting doesn't work, you can visit a car key locksmith or a service centre to fix the lock/key.

When to Seek Professional Help for Car Key Issues

While many car key problems can be resolved with simple troubleshooting steps, there are times when seeking professional help is necessary. If you've tried replacing batteries, checking for damage, and following the manufacturer's instructions without success, it's time to call in the experts.

Locksmith Services 

If you cannot enter your car due to a faulty key or lock, a professional locksmith can help. They have the tools and expertise to diagnose the issue and provide solutions, such as cutting new keys, repairing locks, or programming transponder keys. When choosing a locksmith, ensure they are licensed and have experience working with automotive locks.

Dealership Services 

For complex key issues or problems with keyless entry systems, it's often best to visit your car's dealership. They have the specialised equipment and trained technicians needed to diagnose and repair advanced key systems. Dealerships can also provide replacement keys and key fobs that will work with your specific make and model.

Keep in mind that dealership services may be more expensive than third-party options. Still, they offer the added peace of mind that comes with using original equipment manufacturer (OEM) parts and factory-trained technicians.

Auto Repair Shops 

Some auto repair shops, particularly those specialising in electrical systems, may be able to assist with car key problems. They can diagnose issues with your car's battery, starter, or ignition system, which may be the underlying cause of your key fob or transponder key not working properly.

When seeking professional help, be sure to provide as much information as possible about the issue you're experiencing. This includes the type of key you have, any troubleshooting steps you've already tried, and any unusual symptoms or circumstances related to the problem.

Frequently Asked Questions (FAQs)

Here are a few common questions and their answers related to situations where the car keys are not working.

Frequently Asked Questions (FAQs)

Icon
Car doors won't open with the key fob. What should I do?

Check if the key fob battery is drained and replace it with new batteries. If that doesn't work, get the fob inspected by the service centre. If none of the methods work, get the door locks checked at the service centre.

Can I repair the remote?

You can get the key remote repaired, provided it is in a repairable condition. You may have to get a spare fob if it's damaged beyond repair.

Can I use an aftermarket key fob for my car?

You can use an aftermarket key fob, which is programmed to work with your vehicle. However, check with your service centre if it's safe to do so.

Can I turn on the car's engine if the key fob is faulty?

Typically, you cannot turn on the car's engine if the fob is faulty. Modern cars come with a security feature called Engine Immobiliser. It prevents the engine from starting until you use a correctly working key.

What is a speed-sensing door lock in cars?

Speed-sensing door lock in cars is a system wherein the doors will lock automatically after the vehicle reaches a certain speed.

What is impact-sensing auto door unlock in cars?

The impact-sensing auto door unlock is a safety feature wherein all doors will unlock if the impact sensors detect a collision or impact.

What is a passive door lock and unlock in cars?

The passive door lock is a system wherein all doors will lock automatically after a few seconds after you switch off the ignition. The passive door unlock mechanism will automatically unlock the doors if you are near the vehicle with the key fob.

What is delayed door lock in cars?

The delayed door lock is a feature which does not allow the doors to lock when one of the doors is still open. The system waits until all the doors are closed before locking all the doors.

How can I fix the locking mechanism of the car door?

You cannot fix the car door’s locking mechanism by yourself. You must visit a locksmith or the car’s service centre to get it fixed.

What are the common reasons for a key fob not working? 

Some common reasons for a key fob not working include:

  • Dead battery in the key fob

  • Damage to the key fob's internal components

  • Malfunctioning car battery

  • Issues with the car's keyless entry system

  • Physical damage to the car's door locks

How can I tell if my key fob battery is dead? 

Signs that your key fob battery might be dead include:

  • Reduced range of the key fob

  • Inconsistent performance when trying to lock/unlock doors

  • The key fob buttons do not light up when pressed

  • The car is not responding to the key fob commands

Can I replace the key fob battery myself? 

Yes, in most cases, you can replace the key fob battery yourself. Refer to your car's owner manual for the specific type of battery needed and instructions on how to access the battery compartment. It's usually a simple process that involves opening the key fob case and replacing the old battery with a new one.

What should I do if replacing the key fob battery doesn't solve the issue?

If replacing the key fob battery doesn't fix the problem, you may need to:

  • Check if the key fob is damaged and needs to be replaced

  • Ensure that the car's battery is functioning properly

  • Have the car's keyless entry system inspected by a professional

  • Check for any physical damage to the car's door locks

Can I program a new key fob myself? 

The ability to program a new key fob yourself depends on your car's make and model. Some vehicles allow DIY programming, while others require specialised equipment and must be programmed by a professional. Consult your car's owner manual or contact a dealership to determine if you can program a new key fob yourself.

What is the average cost of replacing a key fob? 

The cost of replacing a key fob in India can vary depending on the make and model of your car, as well as whether you go through an authorised dealership or a third-party service provider. On average, you can expect to pay between ₹1,500 to ₹10,000 for a replacement key fob, including programming.

Disclaimer:The above content is for informational purposes only. It is recommended to take the help of an expert before making any related decision.

Explore More:

IconTags
car guide