How to Replace FASTag? Complete Process

Published on 6 Aug, 2024, 5:54 AM IST

Updated on 9 Aug, 2024, 9:51 AM IST

Team Acko Drive

5 min read

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Nowadays, FASTag plays a vital role in simplifying toll payments on Indian highways. Hence, the requirement to replace a FASTag has also become quite common among users. Whether your existing FASTag is damaged, lost, or has become non-functional, knowing the complete process to replace it can save you time and hassle.

However, you may need clarification about this and wonder how to replace the FASTag, which is the complete process. Well, we have got you covered; replacing a FASTag is a simple process that ensures continued seamless travel across the country. Read along to get further insights about the same.

Here are some of the most common questions and their answers related to Replace FASTag

How to replace FASTag? Complete process?

You can replace a FASTag. To do so, you will have to deactivate your existing FASTag account and then apply for a new one by making a successful recharge. Once the application is complete, you will receive a confirmation via email or message, and the FASTag will be delivered to your registered address within a few days.

What if I lose my FASTag?

If you need to place or lose your FASTag, immediately inform your FASTag issuer by dialling customer support. The new FASTag will be delivered to your address, and your previous account balance will be transferred to the new one.

Can I buy a new FASTag if I already have one?

No, you cannot have multiple FASTags for a single vehicle. One FASTag is issued to one single vehicle at a time.

What should I do if I still need to receive my refund?

If you are still waiting to receive the refund you are supposed to receive, contact your issuing bank regarding the dispute and tell them to resolve it.