Understanding the Importance of Updating Your Mobile Number in FASTag
Before delving into the update process, it is crucial to comprehend why updating your mobile number in FASTag is essential:
Transaction Notifications: You get low-balance notifications, recharge confirmations, and SMS alerts for each toll deduction.
Customer Support: If you have any problems or questions, you can quickly contact your FASTag issuer using the registered cellphone number.
Account Security: An additional layer of protection for your FASTag account is your mobile phone number.
How do you update your mobile number in Fastag Online?
Here are the steps guiding you to change or update your mobile number linked with your FASTag account online:
Step 1: To start with, first visit your FASTag issuer’s online portal and log in using your credentials.
Step 2: Then, simply navigate to the "My Account" or "Profile" section and click on the option to update or edit your mobile number.
Step 3: Just enter your new mobile number, upload the required document and submit.
Step 4: For some banks, you need to validate your new number with an OTP, enter the OTP and submit.
Now, you have successfully updated your FASTag-linked mobile number online, right from the comfort of your home.
How do you update your mobile number on Fastag Offline?
Listed below are the steps guiding you to change or update your mobile number linked with your FASTag account offline:
Step 1: To update your FASTag-linked mobile number, visit the nearest branch of your FASTag-issuing bank with all the required documents.
Step 2: Approach a bank executing and tell them that you want to update your mobile number in your existing FASTag account.
Step 3: The banker will provide you with a form on which you must fill in some basic details, including your new mobile number.
Step 4: Fill it out carefully and submit the form along with the required documents.
Step 5: The executive will then process your request and update your mobile number to your FASTag account.
Step 6: Once it is complete, you will receive a confirmation message or mail.
Documents Required
Here is the list of documents required to update the mobile number of the FASTag account:
KYC documents such as an Aadhaar card, passport, voter ID or driving licence.
FASTag maintenance form duly filled.
Vehicle registration certificate.
Old and new mobile numbers.
Tips for a Smooth Update
There are several important points to keep in mind while updating the FASTag-linked mobile number:
Make sure that your newly updated mobile number is active and registered under your name.
Once the FASTag account is successfully linked with a new number, check whether it is linked to your FASTag account. Make sure it works smoothly for toll payments.
Consider updating your new number across all your necessary documents like Aadhaar, your bank account, etc.
Consider following the correct procedure for updating the FASTag-linked mobile number from their net banking portal, mobile application, or customer care.
Bottom Line
By now, you have some understanding of how to update your mobile number in FASTag and the documents required for the same. By following the steps mentioned above, you can easily update your FASTag-linked mobile number. Be sure to keep certain key points in mind, such as making sure that the new number is active and ready to use and follow the procedure specified by the bank. If you need clarification, you can directly dial their customer support or visit the issuer's nearest branch.
Frequently Asked Questions
