The conglomerate's infrastructure and digital service offerings continue to attract new customers despite tariff increases in mid-2024.
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The conglomerate's infrastructure and digital service offerings continue to attract new customers despite tariff increases in mid-2024.
Jio Platforms Ltd, the subsidiary of Reliance Industries that encompasses all its digital businesses including the Jio telecommunications network, has announced earnings of ₹16,585 crore in Q3 FY25, up 18.8 percent year-over-year, and net profit of ₹6,861 crore, up 26 percent YoY. Quarterly revenue stood at ₹38,750 crore, up 19.2 percent YoY. The company credited recent mobile service tariff hikes, an increase in home Internet connections, and a strong digital services business for this.
With 3.3 million new subscribers, the total subscriber base rose to 482.1 million at the end of calendar year 2024, an increase of 2.4 percent YoY. Of these new customers, approximately 2 million were for in-home connections.
In a breakdown of its user base numbers, Jio stated that it now has 170 million standalone 5G cellular subscribers, which is the highest for any mobile operator in the world outside of China. 5G now accounts for 40 percent of the total data traffic handled by the company. The wireless JioAirFiber home Internet service now has 4.5 million subscribers. While there was some slowdown immediately after the tariff hikes, Jio says that subscriber growth has now rebounded.
Average revenue per user rose to ₹203.3 as the result of tariff hikes in mid-2024, up 11.9 percent from ₹181.7 in Q3 FY24, and the company expects this figure to rise further. Average data consumption was 32.3GB per month per subscriber. Total data traffic rose by 22 percent to 46.5 billion GB while total voice usage was 1.46 trillion minutes. Digital services grew by 60 percent YoY.
“Robust growth in digital services business was led by sustained subscriber addition and consistent improvement in customer engagement metrics. This was well supported by a favorable subscriber mix, with an increasing number of users upgrading to 5G networks”, Reliance Industries Chairman and Managing Director, Mukesh Ambani, said in the company’s quarterly statement.
Jio rolled out JioAICloud, JioCloudPC and JioBrain during the quarter, along with a number of AI-powered services and platforms. It expects to offer more consumer and enterprise AI services, along with datacentre infrastructure to other companies, which will boost revenues in the future.
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