VinFast India Partners with myTVS to Strengthen Aftersales Service Network

VinFast Auto India, the Indian arm of Vietnamese electric vehicle manufacturer VinFast, has entered into a strategic collaboration with myTVS, a prominent multi-brand automotive service provider, to bolster its aftersales service footprint across the country. As part of this collaboration, VinFast plans to set up 120 extended service workshops through partnerships with service providers, including myTVS. These workshops will supplement VinFast’s upcoming in-house dealership and service network.

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Pham Sanh Chau, CEO, VinFast Asia, said, “This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India's transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards.”

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Natarajan Srinivasan, CEO, myTVS, said, “We are confident that this unique partnership will enable VinFast to scale growth backed by our technology-powered after-sales service platform. This partnership also validates the myTVS business model of building and delivering a high-quality, convenient, transparent and digitally powered after-market service platform to support the ambitions of India's automobile sector.”

The agreement is positioned as a strategic move to enhance customer convenience and support VinFast’s broader mission to deliver quality EVs backed by reliable service. With EV adoption steadily rising in India, especially in urban markets, a dependable service and charging network are seen as critical to building consumer confidence and driving mass-market acceptance.

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Under the partnership, myTVS will provide VinFast customers with service coverage across key markets in India. The service centres will be equipped with EV-specific diagnostic and repair tools, genuine VinFast components, and trained technicians to ensure that service quality meets global standards.