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e-challan in Chandigarh: How to Check and Pay Online

Published on 14 May, 2025, 5:26 AM IST
Updated on 14 May, 2025, 7:11 AM IST
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The Chandigarh Traffic Police has introduced e-challan, an excellent technical advancement. For traffic infractions, this computerised ticketing system replaces the human challan (ticket) issuance process. e-Challans, instead of paper tickets, record information about traffic violations and provide more efficient traffic law enforcement. This approach increases overall efficiency and decreases paperwork.

This article discusses the advantages of the e-challan system. It offers detailed instructions for determining the status of an e-challan using websites such as Parivahan and the Chandigarh Police website.

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What is e-challan?

A digitally produced fine slip issued by traffic authorities for violating traffic laws is known as an e-challan. This technology, which replaces the conventional paper-based challans, is a component of a broader effort to streamline and digitise traffic law enforcement. e-Challans allow for the quick recording of traffic infractions and the simple online payment of penalties.

Platforms like the Parivahan portal and state-specific websites are linked to the e-challan system, enabling users to check their e-challan status, examine previous infractions, and safely make payments. This digital method greatly reduces the need for human processing while increasing accountability and transparency and speeding up the settlement of penalties.

How Does the System of e-challan Work?

The e-challan system is a digital approach to traffic violation management that aims to simplify and increase transparency in enforcement. Here's an explanation of how it functions:

  • Detection of Violation: Traffic offences can be found automatically by CCTV cameras placed at strategic crossroads and roadways or manually by police officers using portable equipment. These devices record Important information, including the location, time, kind of infraction, and car registration number.
     
  • Issuance of e-Challan: An electronic e-challan is created as soon as a violation is noted. Officers manually discover violations by entering the facts onto their devices, quickly generating an e-challan. When CCTV identifies a violation, the system analyses the video, confirms the infraction, and connects the e-challan to the owner's registered cellphone and vehicle registration numbers.
     
  • Notification to the Violator: After issuing an e-challan, a message is sent to the violator by SMS, including information about the violation, the fine amount, and directions for payment. This guarantees that the violator is informed and aware of the infraction.
     
  • Tracking and Payment: By providing their vehicle or challan number, the offender may examine pending penalties and make payments using alternatives like net banking, debit/credit cards, or UPI. They can also check the status of their e-challan on platforms like the Parivahan portal, state-specific websites, or applications like ACKO.
     
  • Payment Confirmation: A digital receipt is created, and a confirmation message is sent to the offender's cell phone number upon successful payment. The system marks the violation as rectified in real time and changes the challan's status. You can download or print this digital receipt for your records. It is evidence of payment.

Advantages of Paying e-challan in Chandigarh

Paying e-challans in Chandigarh offers numerous benefits, making it easy, efficient, and accessible. The following are these advantages:

  • Time-saving and Convenience: Through the Parivahan portal, the Chandigarh Police website, or mobile applications, residents may swiftly pay traffic fines from any place because of the e-challan system. This eliminates the need for in-person trips to police stations, saving time and minimising inconvenience.
     
  • Round-the-clock Accessibility: The e-challan system, which is accessible around the clock, enables offenders to pay whenever it is most convenient for them, without being constrained by office hours.
     
  • Increased Transparency: Every e-challan offers precise information on the infringement, such as the date, time, and place, which encourages equity and reduces disagreements. This openness promotes compliance and aids offenders in understanding the allegations.
     
  • Multiple Payment Options: The system provides many payment options, including net banking, UPI, and debit/credit cards, which makes the payment process safe and convenient. Avoiding cash transactions makes things easier and guarantees fines are paid on time.
     
  • Paperless and Environmentally Friendly: By doing away with printed challans, the e-challan system's paperless procedure promotes eco-friendly practices. Chandigarh's dedication to sustainability and cutting-edge traffic management technologies is consistent with this digital strategy.

How to Check e-challan Status in Chandigarh

There are several platforms in Chandigarh where you may check the status of your e-challan. Here's how to check your e-challan status using websites such as the Chandigarh Government Portal, the Parivahan Website, and the ACKO App.

1. Chandigarh Government Portal

You can quickly check the status of your e-challan through the official Chandigarh Police website. Here’s how:

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  • Step 1: Go to the Government Portal of Chandigarh Police.
     
  • Step 2: Select the "e-Receipt" menu option, then click on "Register User".
     
  • Step 3: Log in using the credentials you’ve just created.
     
  • Step 4: Choose "Create a New Profile" and enter the relevant department and treasury details.
     
  • Step 5: You’ll now be able to view all pending e-challans associated with your account.

2. Parivahan Website

The Parivahan Sewa portal from the Government of India is another platform to check your e-challan status. Follow these steps:

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  • Step 1: Access the Parivahan e-challan portal at echallan.parivahan.gov.in.
     
  • Step 2: Click on Check Challan Status on the homepage.
     
  • Step 3: Enter your vehicle number, challan number, or driving licence number to retrieve your e-challan details.
     
  • Step 4: The portal will show information on any violations or fines and will provide payment options if needed.

3. ACKO App

If you’re looking for a more mobile-friendly option, the ACKO app provides an easy way to check your e-challan status. Here’s how to use it:

  • Step 1: Download the ACKO app from the Play Store (Android) or App Store (iOS).
     
  • Step 2: Log in or create an account, then select the “Pay Traffic Challan” section.
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  • Step 3: Enter your vehicle registration number and hit the search button.
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  • Step 4: The app will display both pending and paid e-challans linked to your vehicle, giving you a clear view of traffic violations and fines.

How to Pay e-Challan in Chandigarh

Paying e-challans in Chandigarh has been made simple with multiple online platforms providing secure and efficient payment options. Whether you prefer using the Chandigarh Police website, the Parivahan portal, or trusted third-party applications like ACKO, you can easily settle your fines. However, be aware of e-challan scams, such as fraudulent calls or messages that trick users into making payments on fake platforms. Always ensure you're using official channels for your transactions. Here’s a step-by-step guide on how to pay your e-challan in Chandigarh: 

1. Chandigarh Police Website

The Chandigarh Police website lets you pay your traffic fines quickly and efficiently. Follow these steps:

  • Step 1: Visit the Chandigarh Police website.
     
  • Step 2: Click "Pay Traffic Violation Fine" on the homepage.
     
  • Step 3: Sign in using your login credentials or create an account if you’re a first-time user.
     
  • Step 4: Enter your e-challan or vehicle registration number to retrieve details of any outstanding fines.
     
  • Step 5: Once the e-challan details are displayed, verify the information.
     
  • Step 6: Complete the transaction and select your preferred payment method (credit/debit cards, net banking, UPI).
     
  • Step 7: A receipt will be generated once the payment is successful, which you can save for future reference.

2. Parivahan Portal

  • Step 1: Go to the page for the Parivahan Sewa e-challan.
     
  • Step 2: Click "Pay Challan" from the menu or "Check Challan Status."
     
  • Step 3: Enter the number on your challan, car registration, or driver's license.
     
  • Step 4: Click "Pay Now" next to the challan you want to pay.
     
  • Step 5: Pick a payment method, such as a debit or credit card, net banking, or UPI.
     
  • Step 6: Once you've paid, you'll get a proof receipt for future use.

3. ACKO App

  • Step 1: Firstly, open the ACKO app and go to the "Traffic Violation Fine" area.
     
  • Step 2: Type in the number on your challan or car registration.
     
  • Step 3: Pick the e-challans that you need to pay for.
     
  • Step 4: Finish the challan payment with UPI, your wallet balance, or a credit or debit card.
     
  • Step 5: Once the payment goes through, you'll get a proof message in the app and an SMS.

Traffic Fines in Chandigarh (for Two-Wheelers & Four-Wheelers)

Traffic officials impose hefty fines on traffic law violators in Chandigarh to keep the roads safe and encourage responsible driving. Here is a list of common driving violations and their penalties, both for the first time and for repeat offences.

Traffic Violation

Vehicle Type

Penalty (in Rs.)

Driving or riding without a valid Driving Licence (DL)All vehicles5,000
Failure to produce the DL on demand by authoritiesAll vehicles500 (1,000 for repeat offence)
Riding without a valid Registration Certificate (RC)Two-wheeler3,000 (5,000 for repeat offence)
Driving without a valid RCFour-wheeler/other vehicles5,000 (10,000 for repeat offence)
Driving or riding without valid third-party insuranceAll vehicles2,000 (4,000 for repeat offence)
Driving or riding under the influenceAll vehicles10,000 and/or imprisonment of 6 months
Riding at excessive speedTwo-wheeler1,000 (1,500 for repeat offence)
Driving at excessive speedFour-wheeler/other vehicles2,000 (4,000 for repeat offence)
Driving or riding in a physically/mentally unfit stateAll vehicles500 (1,000 for repeat offence)
Driver/passenger not wearing the seatbelt Four-wheeler1,000
Rider/pillion rider not wearing a helmetTwo-wheeler1,000
Overloading of two-wheeler (triple riding)Two-wheeler1,000
Allowing unauthorised persons to drive/rideAll vehicles5,000
Violation of air pollution normsAll vehicles2,000 (5,000 for repeat offence)
Not giving way to an emergency vehicle (fire fighting vehicle, ambulance, etc.)All vehicles10,000
Using mobile phone/handheld device while driving/ridingAll vehicles2,000 (10,000 for repeat offence within 3 years of previous offence)
Not obeying the signal of traffic police officers controlling the trafficAll vehicles500 (1,000 for repeat offence)
Violations related to road signsAll vehicles500 (1,000 for repeat offence)
Not obeying the instructions of the authorityAll vehicles1000 (1,500 for repeat offence)
Racing and trials of speedAll vehicles5,000 (10,000 for repeat offence)
Driving or riding during disqualificationAll vehicles10,000
Violations related to lane driving/ridingAll vehicles500 (1,000 for repeat offence)
Parking related violationsAll vehicles500 (1,000 for repeat offence)
Usage of pressure/multi-tone hornAll vehicles2,000 (5,000 for repeat offence)
Honking in silence zoneAll vehicles1,000 (2,000 for repeat offence)
Riding without a number plateTwo-wheeler3,000 (5,000 for repeat offence)
Driving without a number plateFour-wheeler/other vehicles5,000 (10,000 for repeat offence)
U-turn related violationsAll vehicles500 (1,000 for repeat offence)
Smoking while driving or ridingAll vehicles500 (1,000 for repeat offence)
Modified silencerTwo-wheeler (motorcycle)1,000 (2,000 for repeat offence

This table shows the minimum fines for breaking the Motor Vehicles Act, 1988, in Chandigarh for each violation.

Conclusion

The e-challan system in Chandigarh is a significant step forward in modernising traffic management by enhancing transparency, efficiency, and accountability. By digitising the process of issuing and paying fines, the system simplifies traffic enforcement, minimises paperwork, and ensures timely notifications to violators. Overall, the e-challan system contributes to safer roads, a more structured approach to traffic regulation, and improved interactions between the public and traffic authorities, creating a positive impact for all stakeholders in Chandigarh.

Frequently Asked Questions

Here are some of the most common question and their answer related to e-challan in Chandigarh

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How does the Chandigarh Traffic Police enforce fines for repeated violations?

Repeat offences generally incur higher fines, and in some cases, the offender’s driving license may be suspended.

What happens if I don't pay my e-challan within 60 days?

If you don't pay the fine within 60 days, a traffic police officer will visit your home to collect it. You'll receive a court summon if you still haven't paid the fine. 

What's the process for paying an e-challan after the due date?

The process for paying an e-challan after the due date is the same as paying it online, but you'll have to pay a late fee.

What information is included in an e-challan?

An e-challan includes the type of violation, the time and location of the violation, and the vehicle's details. 

Who can issue a challan in Chandigarh?

Only traffic police with the rank of head constable or higher can issue challans.

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e-challan in Chandigarh: How to Check and Pay Online