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e-challan in Puducherry

Published on 31 Dec, 2024, 9:06 AM IST
Updated on 31 Dec, 2024, 9:10 AM IST
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The Puducherry Police and Transport Department have introduced the e-challan system, a digital initiative to streamline traffic violation management. This system replaces traditional, paper-based challans with online payment methods and 35 POS machines that are available in Puducherry, making it easier for citizens to pay fines. Issued by both the Traffic Police and Transport Department, e-challans enhance transparency, reduce paperwork, and improve the efficiency of traffic law enforcement. This shift has also contributed to better road safety, which has reflected a reduction in traffic violations across the city.

In this article, we will explore the e-challan system in Puducherry, highlight its benefits, and provide a step-by-step guide on how to check your e-challan status using platforms like Parivahan and the Puducherry Police website.

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What is e-challan?

An e-challan is an electronically generated fine issued by traffic authorities for violations of traffic rules in Puducherry. It replaces the traditional paper challan system and is part of the broader initiative to digitise traffic enforcement. The e-challan system allows traffic violations to be recorded instantly, and fines can be paid quickly and securely online.

The system is integrated with online platforms such as Parivahan and the Puducherry Police website, making it easier for violators to check the status of their e-challans, view past violations, and make payments at their convenience. This digital solution enhances transparency, accountability, and efficiency, ensuring quicker fine resolution and reducing the reliance on manual processes.

How Does the System of e-challan Work?

The e-challan system is designed to improve the efficiency and transparency of traffic violation management. Here's how it works:

  • Violation Detection: Traffic violations are identified manually by traffic officers using handheld devices or automatically via CCTV cameras installed at key locations. These devices or cameras capture crucial details such as the vehicle’s registration number, the nature of the violation, and the time and location of the offence.
     
  • Issuance of e-Challan: Once a violation is detected, an e-challan is generated. If recorded manually by an officer, the violation details are entered into the device, and the e-challan is instantly issued. The system automatically processes the data and generates the e-challan for violations detected by CCTV cameras.
     
  • Notification to the Violator: After the e-challan is generated, the violator receives an SMS notification detailing the violation, the fine amount, and instructions for payment. This ensures immediate communication and prompts timely resolution.
     
  • Tracking and Payment: Violators can track their e-challan status on platforms like the Parivahan website or the Puducherry Police website. By entering the vehicle or challan number, they can check their outstanding fines and make payments through options like debit/credit cards, net banking, or UPI.
     
  • Payment Confirmation: After making the payment, a digital receipt is generated, and a confirmation message is sent to the violator’s mobile number. The payment has been updated in the system, and the violation has been resolved. The receipt can be downloaded or printed for future reference.

Advantages of Paying e-challan in Puducherry

Here are the key advantages of the e-challan system in Puducherry, which has significantly improved the process of paying traffic fines:

  • Convenience and Ease of Payment: The e-challan system makes it easy for citizens to pay fines through online platforms such as the Parivahan website and the Puducherry Police website. Payment can be made via debit/credit cards, net banking, or mobile apps, eliminating the need to visit police stations in person.
     
  • Transparency and Accountability: The e-challan system promotes transparency in traffic law enforcement. By electronically recording violations, it minimises human errors and potential corruption. Citizens can track their challans, view violation details, and check the status of their payments online.
     
  • Environmentally Friendly: Adopting the e-challan system is an eco-friendly step towards reducing paper usage. By eliminating paper challans, the system helps reduce waste and supports sustainability efforts in traffic management.
     
  • Prompt Payment and Penalty Avoidance: Timely notifications about unpaid fines help ensure violators settle their fines promptly, avoiding late fees or increased penalties. This encourages quick resolution and prevents further legal consequences.
     
  • Enhanced Compliance with Traffic Laws: The e-challan system encourages stricter adherence to traffic regulations by notifying violators immediately. The ease of checking and paying fines discourages repeat violations and contributes to safer roads and better overall traffic law compliance.

By implementing this system, Puducherry has taken a significant step towards modernising traffic enforcement, making the process more efficient and user-friendly for its residents.

How to Check e-challan Status in Puducherry

If you need to check the status of your e-challan in Puducherry, several platforms make the process easy and convenient. Here’s a step-by-step guide on how to use platforms like the Puducherry Police Website, Parivahan Website, and the ACKO app to verify your e-challan status.

1. Puducherry Police Website

You can quickly check the status of your e-challan through the official Puducherry Police website. Here’s how:

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  • Step 1: Visit the Puducherry Police website or the official e-challan portal for Puducherry.
     
  • Step 2: Click the "Pay Traffic Violation Fine" or similar option on the homepage.
     
  • Step 3: Enter your vehicle registration or e-challan number to proceed.
     
  • Step 4: The status of your e-challan, including any pending or paid fines, will be displayed.
     
  • Step 5: If you have any pending fines, you can pay them directly on this platform using various online payment methods, such as credit/debit cards, UPI, or net banking.

2. Parivahan Website

The Parivahan Sewa portal, provided by the Government of India, is another convenient platform to check your e-challan status. Follow these steps:

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  • Step 1: Visit the Parivahan Sewa website and then the Parivahan e-challan page.
     
  • Step 2: Select the "Check Online Services" option from the homepage.
     
  • Step 3: Click on "Check Challan Status."
     
  • Step 4: Enter your vehicle, challan, or driving license number.
     
  • Step 5: The system will display your e-challan status, including violation details and pending fines.

3. ACKO App

You can use the ACKO app to check your e-challan status for a mobile-friendly option. Here’s how:

  • Step 1: Download the ACKO app from the Play Store (Android) or App Store (iOS).
     
  • Step 2: Log in or create a new account, then navigate to the "Pay Traffic Challan" section.

 

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  • Step 3: Enter your vehicle registration number and click the search button.

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  • Step 4: The app will show both pending and paid e-challans associated with your vehicle, giving you a clear overview of traffic violations and fines.

How to Pay e-challan in Puducherry

Paying your e-challan in Puducherry is simple, with several online platforms available for citizens. Fines can be settled through the Puducherry Police website, the Parivahan portal, or third-party apps like ACKO. However, staying aware of e-challan scams is crucial, as fraudsters may send fake messages or emails requesting payment. Always verify the authenticity of any communication before making a payment. Below is a step-by-step guide on how to use each platform to pay your e-challan.

1. Puducherry Police Website

The Puducherry Police website offers a convenient way to pay traffic fines. Follow these steps:

  • Step 1: Visit the Puducherry Police website.
     
  • Step 2: On the homepage, select "Pay Traffic Violation Fine."
     
  • Step 3: Log in with your credentials or create a new account if it’s your first time.
     
  • Step 4: Enter your e-challan or vehicle registration number to view pending fines.
     
  • Step 5: Verify the details of your e-challan once they are displayed.
     
  • Step 6: Select a payment method, such as credit/debit card, net banking, or UPI, and complete the payment.
     
  • Step 7: A digital receipt will be generated after successful payment, which you can save for future reference.

2. Parivahan Website

The Government of India’s Parivahan Sewa website offers another secure way to pay traffic fines in Puducherry. Here’s how:

  • Step 1: Go to the Parivahan e-challan page.
     
  • Step 2: Click "Check Challan Status" or "Pay Challan" on the homepage.
     
  • Step 3: Enter your vehicle registration, challan, or driving license number in the appropriate field.
     
  • Step 4: Click "Submit" to view any pending challans associated with your vehicle.
     
  • Step 5: Select the challan you wish to pay and click "Pay Now."
     
  • Step 6: Complete the payment using net banking, UPI, or a debit/credit card.
     
  • Step 7: A digital receipt will be provided for your records after payment is confirmed.

3. ACKO App

For a mobile-friendly experience, you can also use the ACKO app to pay your e-challan. Here’s how:

  • Step 1: Open the ACKO app and log in.
     
  • Step 2: Go to the "Recharge & Bill Payments" section and select "Challan" or "Traffic Violation Fine."
     
  • Step 3: Enter your vehicle registration or challan number and click "Search."
     
  • Step 4: Any outstanding fines will be displayed. Select the challan you want to pay.
     
  • Step 5: Complete the payment using a debit/credit card, UPI, or wallet balance.
     
  • Step 6: Once the payment is successfully processed, you’ll receive an SMS notification and a confirmation in the app.

Traffic Fines in Puducherry (for Two-Wheelers & Four-Wheelers)

The Puducherry traffic authorities enforce strict penalties to promote adherence to road safety regulations. These fines aim to discourage violations and encourage responsible driving behaviour. The table below provides an overview of common traffic offences in Puducherry and the corresponding penalties for first-time and repeat violations.

OffenceMaximum PenaltySection
Driving by minorsRs. 500/-4 r/w 181 MVA
Driving without Helmet (two-wheelers)Rs. 100/-129 r/w 177 MVA
Seat Belts not fastened (four-wheelers)Rs. 100/-138(3) CMVR, 177 MVA
Rough/Rash/Negligent Driving (both two-wheelers and four-wheelers)Rs. 1000/-184 MVA
Dangerous or Hasty Driving (both two-wheelers and four-wheelers)Rs. 1000/- and/or imprisonment (6 months)112-183 MVA
Not Driving in Proper Lane (both two-wheelers and four-wheelers)Court Challan66 r/w 192 MVA
Tripling (two-wheelers)Rs. 100/-128/177 MVA
Driving on Footpath (two-wheelers)Rs. 100/-RRR, 177 MVA
Disobeying Traffic Police Officers (both two-wheelers and four-wheelers)Rs. 100/-119 MVA, 22(a) RRR, 177 MVA
Disobeying Traffic Signal/Sign Board (both two-wheelers and four-wheelers)Rs. 100/-22(b) RRR, 239 MMVR, 177 MVA
Overtaking from Wrong Side (both two-wheelers and four-wheelers)Rs. 100/-RRR 6/1/177 MVA
Disobeying Lawful Directions (both two-wheelers and four-wheelers)Rs. 500/-132/179 MVA
Driving Under the Influence of Alcohol/Drugs (both two-wheelers and four-wheelers)Rs. 2000/- and/or imprisonment (6 months)185 MVA
Using a Mobile Phone While Driving (both two-wheelers and four-wheelers)Up to Rs. 1000/-184 MVA
Leaving Vehicle in Unattended Condition (both two-wheelers and four-wheelers)Rs. 100/-126-177 MVA
Leaving Vehicles in Unsafe Positions (four-wheelers)Rs. 100/-122, 177 MVA
Minor Accident (both two-wheelers and four-wheelers)Rs. 1000/-184 MVA

This table overviews various traffic violations under the Indian Motor Vehicle (IMV) Act and their associated penalties in Puducherry, highlighting fines for first-time and repeated offences.

Conclusion

In conclusion, the e-challan system in Puducherry significantly enhances traffic management by promoting transparency, efficiency, and accountability. By digitising the process of issuing and paying fines, it streamlines traffic enforcement, minimises paperwork, and ensures timely notifications for offenders. This encourages responsible driving behaviour and prompt fine payments, helping drivers avoid extra penalties and legal issues. Overall, the e-challan system contributes to safer roads and a more organised approach to traffic regulation in Puducherry, benefiting both the authorities and the public.

Frequently Asked Questions

Here are some of the most common questions and their answers related to e-challan in Puducherry

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Can someone else pay my e-challan in Puducherry on my behalf?

Yes, someone else can pay your e-challan in Puducherry using your challan details through online platforms like the Parivahan portal or by visiting an offline payment centre.

What should I do if I receive an incorrect e-challan in Puducherry?

If you receive an incorrect e-challan in Puducherry, you can dispute it by visiting the nearest traffic police station with supporting evidence, such as photos or videos. Alternatively, some platforms allow online dispute submissions through the Parivahan portal or the  Puducherry Police website.

How long is an e-challan valid in Puducherry?

An e-challan in Puducherry is usually valid for 60 days from the date it is issued. If the fine is not paid within this period, further legal actions may be taken.

Can I pay for multiple e-challans in Puducherry at once?

Yes, in Puducherry, you can pay for multiple e-challans simultaneously. Simply select all pending challans on the payment platform and proceed to pay for them in one transaction.

How do I receive an e-challan in Puducherry?

An e-challan in Puducherry is generated when a traffic violation is detected via CCTV cameras, automatic number plate recognition (ANPR), or by traffic police during routine inspections. You will receive the e-challan through SMS, email, or the official e-challan portal detailing the violation and fine amount.

What happens if I don't pay my e-challan in Puducherry?

If you do not pay your e-challan within the given time (typically 60 days), you may incur additional penalties, and actions such as suspension of your vehicle registration or driver’s license may be taken. Further legal measures, including vehicle impounding, may also be enforced. Prompt payment is advisable to avoid these issues.

Can I pay for my e-challan in instalments in Puducherry?

Currently, the Puducherry traffic police do not offer an instalment option for e-challan payments. The total amount must be paid immediately through online or other approved methods. If you face financial difficulties, you may contact the traffic police for advice on how to resolve the payment.

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