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A Comprehensive Guide on How to Buy and Activate FASTag Online

Published on 13 Aug, 2024, 8:14 AM IST
Updated on 19 Aug, 2024, 9:58 AM IST
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Team Acko Drive
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The introduction of FASTag in 2014 marks a new era of digital payments on highways. With the successful implementation of this FASTag, India has undergone a significant transformation in collecting toll taxes. Under the guidance of the National Payments Corporation of India (NPCI) and the National Highways Authority of India (NHAI), this system facilitates smoother cashless transactions, reducing traffic congestion and the necessity of carrying cash. 

The revenue from toll collection has increased considerably during 2022.  This demonstrates the importance of FASTag implementation into the lives of daily highway commuters. Continue reading this blog to learn the concept of FASTag, how to activate FASTag online, and more.

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Importance of FASTag for Your Vehicle

FASTag is an electronic toll payment system in India that allows for the automatic deduction of toll charges every time you pass through toll plazas on national highways. It uses Radio Frequency Identification (RFID) technology linked with the registration number of your vehicle. Installation of FASTag helps to avoid standing in long queues for toll payments. Thus, it saves time and fuel costs. Moreover, you also need not carry cash for payment of fees. 

To further understand the importance of FASTag for your vehicle, read the pointers below:

  • Since toll operators no longer need to pay labour to manually collect toll money, installing the FASTag system results in decreased operational expenses for them.

  • Vehicles travelling on highways will move more quickly thanks to FASTag installation. By doing this, the current roadway network's capacity is boosted indirectly without requiring the construction of new infrastructure.

  • Since toll payments are made electronically, there is no opportunity for corruption because every transaction is openly documented.

  • On toll plazas, almost continuous vehicle movement saves fuel and lowers pollution from idling and frequent pauses.

  • FASTags provides quick access to online toll statements that can be sent and shared online, making it convenient for anyone who needs to gather toll receipts for their records.

It is important to know that a FASTag sticker is attached to the windscreen of your vehicle to let you drive through toll plazas and make payment through digital mode, thereby eliminating the need to stop at tolls. Thus, FASTag offers a seamless and hassle-free travelling experience. Since the introduction of FASTag, drivers need not worry about paying taxes manually. 

At present, there are about more than 500+ toll plazas with the FASTag scheme. This tag has a validity period of 5 years and thus, it is crucial to maintain a sufficient balance in the FASTag account. Or else, recharge it on time. 

How to Activate FASTag Online?

Purchasing a FASTag, and activating it is a simple process. You can complete it even from the comfort of your home. Here is a detailed step-by-step guide on how to activate FASTag online:

Step 1: Purchase a FASTag through different e-commerce platforms online such as Google Pay, Paytm, Amazon, and Flipkart. As an alternative, you can also visit the Point of Sale (POS) location which includes a petrol pump, a toll plaza, or a bank branch.

Step 2: Install the FASTag app on your smartphone device either from the Apple App Store or Google Play Store. This app will help in managing your FASTag account, linked with your registered account, and  your FASTag balance.

Step 3: Installing the app, create a FASTag account providing your email address and registered contact number. Enter the OTP sent to your mobile number.

Step 4: To initiate the activation process, choose the option to "Activate NHAI FASTag" from the direct homepage of the app

Step 5: Choose the desired platform from where you want to purchase the FASTag

Step 6: Enter the provided FASTag ID on the sticker. Or else, you can also scan the QR code provided with FASTag.

Step 7: Enter all relevant information about your vehicle includes the vehicle registration number, type of vehicle, and the category of vehicle 

Step 8: Choose the bank account you wish to link your FASTag account with. From this account, toll charges will be deducted. 

Step 9: Choose the initial amount you wish to add to your FASTag balance. Alongside, it is possible to recharge your FASTag account through a credit card, debit card, UPI, or net banking

Step 10: Upon successfully providing the relevant details, go through the information entered and ensure it's accurate and informative

Step 11: Peel off the FASTag sticker and place it at the centre of your vehicle's windshield. Make sure to place the sticker horizontally behind the rearview mirror.

Following the above-mentioned steps, you can activate your FASTag account and make it ready for use. Once activated, you can make toll payments hassle-free while travelling across India. 

Documents Required to Activate FASTag

The documents required for activating the FASTag account vary from one bank to another. The documentation process for FASTag activation is simple and hassle-free. Here are the mandatory documents to include:

  • Passport-sized photograph of the owner of the vehicle

  • Vehicle Registration Certificate (RC)

  • Identity and Address Proof that includes a valid passport, Voter’s ID Card, Driver’s License or Aadhaar Card

  • PAN Card

  • Details of the vehicle that include the model and chassis number of the vehicle 

What Are the Advantages of Activating FASTag Online?

Activating FASTag online has numerous advantages. Here are the advantages explained in detail:

  • Cashless Convenience

Activating the FASTag account online eliminates the need to carry cash at toll booths. This is because, FASTag is linked with RFID technology and automatically deducts the toll payment through the linked account, thereby making the payment smoother and hassle-free

  • Less Traffic

With the activation of FASTag, you need not wait for long hours in traffic. Thus, FASTag enables vehicles to move through tolls faster with fewer traffic jams and saves time for car enthusiasts.

  • Instant Updates

Opening a FASTag account online will let you stay updated with every FASTag payment. This way you can thus track your toll expenses daily.

  • Quick Activation

Activating FASTag online is much faster when compared with other methods. This lets you save time and effort and enjoy a hassle-free experience with toll payments.

What Are the Different Ways to Activate a FASTag Online?

Continue reading to learn different ways to activate FASTag online. Here is a detailed guide:

Through ACKO App

Go through the below step-by-step details to activate the FASTag account through the ACKO app:

Step 1: Install the ACKO app from Play Store or Apple store

Step 2: Visit the ‘car’ section and click on the ‘FASTAG recharge’ option

Step 3: Choose the FASTag provider you want to select and enter the necessary vehicle registration number

Step 4: Enter the desired amount you want to recharge with and activate FASTag

Step 5: Make the necessary payment and your FASTag recharge will be successful

Through ACKO Website

When considering the ACKO website, there are two different ways of activating the FASTag account: mobile and desktop. 

Desktop

Follow the below steps to active the FASTag account through the desktop:

Step 1: On the right-hand side, visit the FASTag widget

Step 2: Select the FASTag provider of your choice and provide the vehicle registration number

Step 3: Enter the amount of recharge and proceed towards payment]

Once you complete the payment, your FASTag account is activated

Mobile Device

Here is a detailed step-by-step guide on how to activate the FASTag account through your mobile device:

Step 1: Go to the bottom of your mobile and select the FASTag option

Step 2: Provide all relevant information including your vehicle registration number and the issuing bank

Step 3: Enter the amount you wish to recharge with and proceed with paying the amount

Final Words

To conclude, the FASTag activation process is simple and can be done online or by approaching the respective bank. To enjoy a hassle-free and comfortable ride on highways, issuing FASTag is compulsory, offering several benefits such as saving fuel and time, easy convenience for drivers, and more. Thus, irrespective of whether you are looking for how to activate FASTag for your existing vehicle or a new car, follow the above-mentioned steps to ensure a seamless journey on highways.  

Frequently Asked Questions

Here are some of the most common questions and their answers related to Buy and Activate FASTag Online

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How should I check the FASTag status online?

To check the FASTag status online, you must use the My FASTag app or visit the website of the issuer, enter the necessary details, and then review the activation status. 

Is it mandatory to activate FASTag?

Yes, following the Government of India’s guideline, from 2021 it is mandatory to activate FASTag to ensure a smoother toll fee payment with reduced congestion on highways. 

Can I obtain the FASTag immediately at toll plazas?

Yes, it is possible to obtain the FASTag immediately at toll plazas. Just check beforehand, if there is any Point of Sales location nearby or not. 

Which are the vehicles exempted from FASTag?

There are some vehicles exempted from FASTag that include the government or NHAI vehicles meant for the use of ambulances, inspection, funeral vans, and others. 

Does FASTag expire if not used?

Yes, FASTag expires if not used within 5 years from the date of issuance. In other words, until the FASTag sticker expires, FASTag remains valid. 

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