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FASTag Exemption List – Exempted FASTag Online Process

Published on 3 Aug, 2021, 9:29 AM IST
Updated on 2 Dec, 2024, 12:25 PM IST
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Imagine cruising through toll plazas without waiting in line or fumbling for cash. This seamless experience, made possible by FASTag technology, has revolutionised highway travel in India. FASTag’s full form is "Fastag Authentication System. But what about vehicles that are exempt from toll fees? Do they still need FASTags? This comprehensive guide dives into exempted FASTag, exploring who qualifies, how to apply, and why even exempt vehicles are embracing this digital revolution on our highways.

Specific categories of vehicles, from the President's convoy to emergency vehicles racing to save lives, have long been exempt from toll fees. However, the landscape is changing. As India pushes towards complete electronic toll collection, even these exempt vehicles must now sport FASTags- a nationwide, unified RFID-based ETC system. Let's unravel this system's complexities, understand its rationale, and learn how to navigate the exempted FASTag process in our increasingly digital infrastructure.

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What is FASTag Exemption?

The free FASTag exemption refers to the special status granted to specific categories of vehicles not required to pay toll fees on National Highways in India. While these vehicles are exempt from paying, they must still use FASTag stickers for seamless passage through toll plazas.

Key points about FASTag's new rules:

  1. Legal basis: The exemption is rooted in Rule 11 of the National Highways Fees Rules, 2008, which outlines categories of vehicles exempt from paying user fees.
     
  2. Mandatory FASTag: Despite being exempt from payment, these vehicles must display a special exempt FASTag for identification and smooth transit.
     
  3. Free issuance: The FASTags toll exemption is free of cost to eligible vehicles.
     
  4. Purpose: The exemption system aims to facilitate the movement of essential services, VIPs, and specially designated vehicles without compromising the efficiency of electronic toll collection.
     
  5. Categories: Exemptions cover a wide range of vehicles, from those used by high-ranking government officials to emergency services and vehicles for disabled persons.
     
  6. Digital integration: By requiring exempt vehicles to use FASTags, the system ensures all cars passing through toll plazas are accounted for digitally, enhancing overall traffic management and security.

Understanding FASTag rules is crucial for eligible vehicle owners and operators to ensure compliance with current regulations while benefiting from toll-free travel on National Highways.

Below is the toll tax-free list of exempted categories of vehicles:

Type of FASTag Exemption Vehicles

Code

Transporting and Accompanying

 

President of India

1

Vice-President of India

2

Prime Minister of India

3

Governor of a State

4

Chief Justice of India (CJI)

5

Speaker of the House of People

6

Cabinet Minister of the Union

7

Chief Minister of a State

8

Supreme Court Judge

9

Minister of State

10

Lieutenant Governor of a Union Territory

11

Chief of Staff

12

Chairman of the Legislative Council of a State

13

Speaker of the Legislative Council of a State

14

Chief Justice of a High Court

15

Judge of a High Court

16

Member of Parliament (MP)

17

Army Commander of Vice-Chief of Army Staff and equivalent in other services

18

Chief Secretary to a State Government

19

Secretary to the Government of India

20

Secretary, Council of States

21

Secretary, House of People

22

Foreign Dignitary on State Visit

23

MLA and MLC

24

An awardee of Param Vir Chakra, Ashok Chakra, Maha Vir Chakra, Kirti Chakra, Vir Chakra and Shaurya Chakra

25

Used For Official Purpose:

 

Ministry of Defense, including those eligible under the Indian Toll (Army and Air Force) Act, 1901

27

Central and State Armed Forces in Uniform, Paramilitary Forces and Police

28

Executive Magistrate

29

Emergency/Utility Vehicles:

 

Fire-fighting department or Organisation

30

NHAI/ Government Organisation utilising vehicles for inspection, construction, or operational or maintenance of national highways and surveys.

31

Ambulance

32

Funeral Van

33

Mechanical Vehicles Designed for use by persons suffering from physical disability

34

Steps For Exempted Fastag Online Application:

Exempted vehicles are required to use FASTag stickers despite being excluded from paying user fees at NH-operated toll plazas. This ensures that all vehicles plying through ETC-operated toll plazas use FASTag for seamless movement. Also, new ambulances and funeral vehicles can apply for FASTag exemption under this category.

As per NH Fee Rule 2008 and subsequent amendments, exempted FASTag will be issued free of cost to all vehicles under this category. Read the steps below if you're interested in an exempted FAStag apply. Before you understand how to apply for an exempted FASTag, below are the required documents while submitting the application form:

Documents for Exempted FASTag Application:

Scanned copies of the below documents are required while applying the exempted FASTag:

  • Duly Filled Application Form
     
  • Registration Certificate (RC) of the Vehicle
     
  • Identification Proof (ID Proof) – Aadhaar, DL, PAN, Govt. ID Proof, Voter ID
     
  • Proof of Exemption as applicable

Online Application Process For Exempted Fastag:

Below are the steps to apply for the Exempted FASTag through the web portal of the Indian Highways Management Company Limited (IHMCL):

Registration Process

Step 1: Visit the IHMCL website and register yourself by providing your name, email address, mobile number, and the city you reside.

Step 2: Upon successful registration, your User ID and Password will be sent to your email address.

Application Process:

Step 1: Log in to the IHMCL web portal with your Username and Password.

Step 2: Download the application form for exempted FASTag from the Dashboard

Step 3: Click on the “Upload Form” and follow the process below:

  • Select the exempted category listed in the above table
     
  • Select the respective NHAI FASTag Regional Office (RO) to apply.
     
  • Enter the exempted applicant’s name, mobile number, and email address.
     
  • Enter the vehicle registration number for which the exempted FASTag.
     
  • Upload the scanned copies of the below documents:
     
  • RC of the vehicle.
     
  • ID Proof
     
  • Proof of Exemption
     
  • Duly filled and signed application form

Step 4: Click on “Submit” to complete the application process and you will receive an auto-reply email along with the Application Case ID to your email address.

Post-Application Process:

Step 1: Check the status of your application on the web portal.

Step 2: If there are any observations, you must submit the required documents or clarifications to process your application.

Step 3: If your application is approved, you will receive an approval or issuance of exempted FASTag with details to your registered email address.

Step 4: You are required to collect the exempted FASTag sticker from the respective Regional Office of NHAI.

List Of Regional Offices of The NHAI:

Below are the NHAI FASTag RO’s name, address, and email ID:

Sl. No.

RO Name

Address

Email ID

1

Vijayawada

Regional Office, National Highways Authority of India, Plot No.21, Teachers Colony, Gurunanak Nagar Road, Vijayawada, A.P., 520008

[email protected]

2

Guwahati

National Highways Authority of India, Regional Office, Guwahati, NEDFi House, 4th Floor, G. S. Road, Dispur, Guwahati781006 Assam

National Highways Authority of India, Regional Office, Guwahati, NEDFi House, 4th Floor, G. S. Road, Dispur, Guwahati781006 Assam

3

Patna

Regional Office, National Highways Authority of India, D-63, First Floor, Rajesh Kumar Path, Sri Krishnapuri, Boring Road, Patna-800001

[email protected]

4

Nagpur

Regional Office National Highways Authority of India Plot No.159, Bungalow No.1, Sudhakar Apartments, Ram Nagar, Ambazari Hill Top, Nagpur-440033, Maharashtra

[email protected]

Fastag Exemption Vs. Regular Fastag: Key Differences

While both exempt and regular FASTags serve the purpose of electronic toll collection, there are several key differences between the two:

Parameter

FASTag Exemption

Regular FASTag 

Cost

Issued free of cost to eligible vehicles.

Typically has a purchase cost and requires a minimum balance.

Payment

No toll fees are deducted; it merely serves as an identifier.

Linked to a prepaid account from which toll fees are deducted.

Eligibility

Limited to specific categories of vehicles as per government regulations.

Available to all vehicle owners.

Application Process

Requires an application through NHAI's regional offices.

It can be obtained from banks, online,  or toll plazas.

Recharge

No recharge is needed as no payments are made.

Requires periodic recharging of the linked account.

Vehicle Registration

Strictly non-transferable, tied to both the vehicle and the exemption status.

One tag per vehicle, transferable with the change of ownership.

Usage Tracking

Used for passage record and to ensure only eligible vehicles use exemption lanes.

Primarily for toll payment and passage records.

Issuing Authority

Issued exclusively by agencies authorised by NHAI.

Issued by authorised banks and other financial institutions.

Documentation

Requires additional proof of exemption eligibility.

Requires basic KYC documents.

Understanding these differences is crucial for vehicle owners to choose the right type of FASTag and ensure compliance with toll collection regulations on National Highways.

If you have any queries or require any help with regards to exempted FASTag, you can write to:

Conclusion

Implementing FASTag and electronic toll collection on National Highways has brought immense benefits like reduced congestion, time savings, and transparency. However, specific vehicle categories are rightfully exempted from paying toll fees. Though exempted, they are still required to affix FASTags for uniform compliance. The process to avail of exempted FASTags has been simplified with online registration. 

With extensive coverage across toll plazas, standardised processes, and various customer support services, exempted FASTag has become faster and more efficient. Usage of FASTags across all vehicle categories (4-wheelers) will further minimise leakage and help authorities maintain highways more effectively through electronic tolling proceeds. 

Frequently Asked Questions

Here are some of the most common questions and their answers related to Exempted FASTag Online Process

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Should vehicles exempted from paying fees at NH toll plazas, affix a FASTag sticker?

Yes, as per the Ministry of Road Transport and Highways, all categories of vehicles that are exempted from paying toll fee at the National Highways are required to affix the FASTag RFID sticker on their vehicle.

What is the cost to purchase an exempted FASTag?

As per NH Fee Rule 2008 and subsequent amendments, exempted FASTags will be issued Free of cost.

Can I get an exempted FASTag from member banks?

No. An agency authorised by the NHAI will be the only issuer of exempted FASTag in the country.

Can exempted persons/vehicles without a FASTag reap the benefit of non-payment of toll fees?

Yes, persons or vehicles can continue to benefit from toll fee exemption upon displaying valid ID cards.

What is the validity of an exempted FASTag?

An exempted FASTag is valid for 5 years for government vehicles, while it is 1-year in case of private vehicles.

What is the validity of an exempted FASTag for MPs, MLAs and MLCs?

The exempted FASTag is valid for the respective tenure of parliament or assembly.

What documents do I need to provide when applying for an exempted FASTag?

You must provide a duly filled application form, vehicle registration certificate (RC), valid ID proof, and applicable proof of exemption category.

How can I check the status of my exempted FASTag application?

You can check the status of your exempted FASTag application by logging into the IHMCL portal using your registered username and password. The status is updated online.

I lost my exempted FASTag. How can I get a new one?

You must submit a written request application and a copy of the vehicle RC and ID proof to the nearest regional NHAI office. After verification, a duplicate exempted FASTag will be issued to you. Duplicate issuance may have an applicable charge.

Is there any fine or penalty for misuse of an exempted FASTag?

Yes, misuse of an exempted FASTag is strictly prohibited. If caught, it can attract hefty fines and even result in the tag's cancellation.

How can I edit the registered mobile number for my exempted FASTag?

You must submit an application requesting a mobile number change and applicable KYC documents at the regional NHAI office mapped to your exempted FASTag

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