How Does SBI FASTag Work?
SBI FASTag is a convenient electronic toll collection system that automatically deducts toll charges from your linked account when your vehicle passes through a toll plaza. Here's how it works:
Obtain an SBI FASTag: You can purchase an SBI FASTag online through the official website or offline at select SBI branches, toll plazas, or authorised dealerships. The FASTag is a small, adhesive sticker that contains an embedded RFID chip.
Activate and Link Your FASTag: After receiving your SBI FASTag, you need to activate it and link it to your SBI account or a prepaid wallet. This can be done through the SBI FASTag portal or by visiting an SBI branch. Ensure that your linked account has sufficient funds to cover toll transactions.
Affix the FASTag on Your Vehicle: Clean your vehicle's windshield and affix the SBI FASTag on the top centre portion, behind the rearview mirror. Ensure the FASTag is visible and not obstructed by decorative items or tinted films.
Automatic Toll Deduction: When your vehicle approaches an SBI FASTag-enabled toll plaza, the RFID reader installed at the plaza will detect your FASTag. The applicable toll amount will be automatically deducted from your linked account or prepaid wallet, and the toll gate will open, allowing your vehicle to pass through seamlessly.
Instant SMS Notifications: After each successful toll transaction, you will receive an instant SMS notification on your registered mobile number, confirming the deducted amount and your FASTag balance. This helps you keep track of your toll expenses and maintains transparency.
Online Account Management: SBI provides a dedicated FASTag portal where you can log in and manage your account. You can view your transaction history, check your balance, and recharge your FASTag account online using various payment methods, such as credit card, debit card, net banking, or UPI.
Recharge and Top-up: To ensure uninterrupted toll transactions, it's essential to maintain sufficient balance in your linked account or prepaid wallet. SBI offers multiple convenient options to recharge your FASTag account, including online recharge through the SBI FASTag portal, YONO app, or other popular digital payment platforms like Google Pay and PhonePe.
By using an SBI FASTag, you can enjoy the benefits of faster and more efficient toll transactions, reducing waiting time at toll plazas and contributing to smoother traffic flow. The automatic deduction of toll charges eliminates the need for cash transactions, making your journey more convenient and hassle-free.
How to Apply for SBI FASTag?
Getting an SBI FASTag is straightforward and can be done online and offline. Here’s a detailed guide on how to buy your SBI FASTag.
Online Method to Get SBI FASTag
Visit the Official SBI FASTag Website
Go to the SBI FASTag portal or download the SBI YONO app. This is a SBI FASTag app. On the website, select “Apply for FASTag.”
Register and Fill in the Details
You’ll need to provide basic details like your name, vehicle registration number, and contact information. Ensure that your vehicle details are accurate, as these will be linked to your FASTag account.
Upload Documents
Upload scanned copies of your documents, which include:
- Vehicle Registration Certificate (RC)
- A valid government-issued ID proof, such as an Aadhaar card or PAN card.
- Passport-size photograph (optional but may be required in some cases).
Payment and KYC Verification
Once you submit your details, you’ll be prompted to make an initial payment. This payment includes a refundable security deposit and the minimum balance required for toll deductions. SBI offers different plans based on vehicle type (e.g., car, truck, bus), and the charges may vary accordingly.
Confirmation and Delivery
After payment, your KYC details will be verified by SBI. Once approved, you’ll receive an SMS with confirmation details, and your FASTag will be sent to your registered address within 7-10 business days.
Offline Method to Get SBI FASTag
Visit an SBI Branch or Point of Sale (POS)
You can obtain a FASTag from selected SBI branches or POS locations. SBI has set up FASTag issuance points at major toll plazas and some branches nationwide. To find a POS near you, check the SBI FASTag website or inquire at an SBI branch.
At the POS, ask for the FASTag application form and fill it out with accurate FASTag details. You’ll need to provide:
- Original and photocopy of your vehicle’s Registration Certificate (RC).
- Proof of identity, such as Aadhaar or PAN.
- A passport-size photograph.
Pay the Fees and Verify KYC
You’ll need to make an initial payment similar to the online method, which includes the tag issuance fee, refundable deposit, and the initial balance. The POS executive will verify your KYC documents.
FASTag Activation
Once your documents and payment are processed, the POS will activate your FASTag. You’ll receive an SMS confirmation with details, and you can start using your FASTag immediately.
Managing and Recharging SBI FASTag
After receiving your FASTag, you can manage it through the SBI FASTag portal or the YONO app. Recharging can be done via SBI's website or app or through UPI, net banking, and debit/credit card options.
Both methods offer a convenient way to get FASTag, with the online route saving time and the offline option catering to those who prefer in-person assistance.
SBI FASTag Fees and Charges:
Below are the details of the SBI FASTag price and charges::
Issuance Fees of the FASTag: SBI charges Rs.100 as an issuance charge for all categories of vehicles. This includes all applicable taxes.
Other Charges: When you apply for an SBI FASTag, the bank charges a minimum-security amount ( differs for various types of vehicles). This is refundable when closing the SBI FASTag account. Also, you need to maintain a minimum balance as per the table below:
Type of Vehicle | Vehicle Class | Security Amount (Rs.) | Minimum Balance (Rs.) | Tag Cost (Rs.) |
| Car/Van/Jeep/Tata Ace & Mini Light Commercial Vehicles | 4 | 100 | 0 | 100 |
| Light Commercial Vehicles (LCV) | 5 | 0 | 300 | 0 |
| Three Axle Commercial Vehicles | 6 | 0 | 300 | 0 |
| Truck/Bus | 7 | 0 | 300 | 0 |
| 4 to 6 Axle Vehicles | 12 | 0 | 300 | 0 |
| 7 or More Axle Vehicles | 15 | 0 | 300 | 0 |
| Earth Moving Equipment/Heavy Construction Machinery | 16 | 0 | 300 | 0 |
Documents Required for SBI FASTag Online Apply:
The SBI FASTag is linked to a prepaid or a savings account, hence, Know Your Customer (KYC) documents are required while applying for the FASTag through the bank. Along with the KYC documents, you are must submit your vehicle Registration Certificate (RC) and the application form. You can open the SBI FASTag account through the following two categories:
Limited KYC FASTag Account Holder | Full KYC FASTag Account Holder |
| Prepaid Account Balance: Maximum Rs.20,000. Reload is limited to a maximum of Rs.20,000. | Prepaid Account Balance: Maximum Rs.1 lakh. No limit to reloading. |
| Documents Required: Minimum KYC information (ID and Address Proof, RC copy and your photograph.) | Documents Required: Full KYC information (ID and Address Proof, RC copy and your photograph. |
SBI FASTag Online Recharge:
To recharge your SBI FASTag prepaid account, follow the steps below:
Step 1: Visit the official SBI FASTag website.
Step 2: Log in with your username and password to access your account.
Step 3: On the new page, select the ‘Tag Recharge’ option at the top.
Step 4: On the redirected page, enter the amount for recharge and click on ‘Pay Now’.
Step 5: Choose the payment method and a pop-up window will appear with the breakup of the charges, click on ‘Pay Now’ after checking all the details.
Step 6: Once the recharge is completed, an SMS notification will be sent to your registered mobile number with the details of the recharge.
Methods to Recharge Your SBI FASTag Online:
Below are the different ways you can recharge the SBI FASTag prepaid account:
Netbanking: You can log in to the SBI’s FASTag portal and use the net banking facility to recharge the account.
Debit/Credit Card: You can also use your debit or credit card to recharge the SBI FASTag account.
UPI Apps Like Bhim, Paytm, and Google Pay: With more banks offering a digital mode of payment, you can recharge the FASTag account through several UPI apps.
Recharge via YONO App:
Open the YONO app on your smartphone and log in.
Go to 'YONO Pay' and select 'FASTag' under the 'Quick Payments' section.
Use the UPI option to recharge your FASTag account.
Recharge through Google Pay:
Open the Google Pay app and tap on 'New'.
Click on 'More' from the 'Suggested Businesses' section and select 'FASTag'.
Enter your bank details and click on 'Next'.
Review your account details and return to the Google Pay home page.
Swipe up from the bottom and tap on 'FASTag'.
Enter the recharge amount and confirm the payment.
Recharge through PhonePe:
Open the PhonePe app and tap on the 'FASTag recharge' option.
Enter your vehicle number and choose your preferred payment method.
Enter the recharge amount and complete the payment.
Regardless of the recharge method you choose, the funds will be instantly credited to your SBI FASTag account, allowing you to continue your journey without any interruptions at toll plazas.
It's important to regularly check your FASTag balance and recharge it whenever necessary to avoid any inconvenience during toll transactions. SBI's diverse recharge options make it easy for you to top up your account using your preferred digital payment platform.
Benefits of SBI Bank FASTag:
Buying your FASTag from the State Bank of India (SBI) has many advantages that can make your toll payment experience more rewarding and convenient. Here are some of the key benefits:
Cashback Rewards: With SBI FASTag Rewards, you can earn cashback on your toll payments at all National Highway toll plazas. This means you can save on your toll expenses while enjoying seamless travel.
Convenient Recharge and Top-up: SBI offers a network of licensed service providers across the country, allowing you to quickly recharge and top up your FASTag account. This saves you time and effort and ensures that you always have sufficient balance for toll transactions.
Online Recharge Options: SBI provides a dedicated online portal for FASTag customers, enabling you to recharge your account easily using various payment methods such as credit card, debit card, net banking, UPI and wallets. This flexibility allows you to choose the most convenient recharge option based on your preference.
Comprehensive Transaction History: The SBI FASTag customer app provides a detailed view of your transaction history, including toll payments and account balances. This transparency helps you keep track of your expenses and monitor your FASTag usage effectively.
Personalised Account Management: By registering online, you can create a personal SBI FASTag account. This account lets you manage your FASTag top-ups through online modes like credit card, debit card, UPI, and internet banking. Having a dedicated account streamlines your FASTag management and provides a centralised platform for all your toll-related transactions.
In addition to these benefits, SBI, one of India's largest and most trusted banks, offers reliable customer support and a user-friendly interface for managing your FASTag. By choosing SBI as your FASTag issuer, you can enjoy a seamless and rewarding toll payment experience while travelling on Indian highways.
How to register for SBI FASTag customer care?
To register for SBI FASTag customer care support, you can contact the SBI FASTag helpline for assistance with your FASTag account. Here’s a step-by-step guide to get started:
Step 1: Contact SBI FASTag Customer Care portal
To register for support or assistance, call the SBI FASTag customer care number: 1800-11-0018. This toll-free helpline is available 24/7, allowing you to address any issues related to your FASTag account, including activation, balance inquiries, and account updates.
Step 2: Provide Required Details
When you call, be prepared to provide details such as your FASTag account number or vehicle registration number. This information helps the customer care team quickly identify your account and offer personalized assistance.
Step 3: Register Complaints or Queries
You can register any complaints, including lost/stolen tags, balance issues, or incorrect toll deductions. Customer care will guide you through the steps to resolve these issues and provide updates if needed.
Step 4: Email Support (Optional)
If you prefer written communication, you can also email SBI FASTag customer support at [email protected]. Include details like your FASTag ID and specific issue for a quicker response.
This registration with customer care ensures you have ongoing support for your FASTag account, making it easier to resolve any problems efficiently.
Process to check SBI FASTag balance?
Checking your SBI FASTag balance is easy and can be done through several convenient methods. Here’s a step-by-step guide on different ways to check your balance:
1. Using the SBI FASTag Portal
- Step 1: Visit the SBI FASTag portal.
- Step 2: Log in with your credentials, such as your registered mobile number and password.
- Step 3: Once logged in, navigate to the “Account Summary” or “Balance” section to view your current FASTag balance.
This portal also provides a transaction history, allowing you to track toll payments and other deductions.
2. SBI YONO App
- Step 1: Open the SBI YONO app and log in with your SBI online banking credentials.
- Step 2: Go to the FASTag section under “Services” to view your balance and transaction details.
The YONO app offers a user-friendly way to check your balance on the go, especially if you already use it for other banking services.
3. SMS Alerts
- SBI FASTag sends SMS alerts after each transaction or toll deduction. These alerts include your updated balance, so keep an eye on your registered mobile number for such messages.
4. Missed Call Service
- Dial 7208711111 from your registered mobile number, and you’ll receive an SMS with your current FASTag balance.
5. Customer Care
- You can also call SBI FASTag customer care at 1800-11-0018 to inquire about your balance. Provide your FASTag ID or vehicle number for verification.
Each method is designed to make it easy to check your balance, ensuring you stay informed about your FASTag funds and avoid disruptions while using toll plazas.
How to do 'FASTag recharge online using vehicle number?
To recharge your FASTag online using only your vehicle number, you can follow these steps on platforms like the SBI FASTag portal or UPI apps that support this feature.
Method 1: Through SBI FASTag Portal
Visit the SBI FASTag Portal
Go to the SBI FASTag website.
Use your registered mobile number and password to access your FASTag account. If you haven’t registered, you’ll need to sign up first.
- Select Vehicle-Based Recharge
Navigate to the “Recharge” or “Top-up” section. Enter your vehicle registration number if the portal prompts for it, as some platforms allow recharging using just the vehicle number linked to your FASTag.
- Choose a Payment Method and Complete the Recharge
Select your preferred payment method (credit/debit card, net banking, or UPI) and enter the recharge amount. Confirm the payment, and your FASTag balance will update instantly.
Method 2: Using UPI Apps
- Open a UPI App (Google Pay, Paytm, PhonePe, etc.)
Open a UPI app that supports FASTag recharges.
- Select FASTag Recharge
Choose the FASTag option in the “Recharge” or “Bill Payments” section.
- Enter the Vehicle Number and Select SBI FASTag
Enter your vehicle registration number. Select SBI FASTag as the service provider.
- Enter the Amount and Pay
Enter the amount, confirm, and complete the payment through UPI.
This way, you can recharge your FASTag balance instantly using only your vehicle number, making it convenient and fast.
How to find a SBI FASTag agent online or near me?
To find an SBI FASTag agent online and locate one near you, you can follow these steps:
Finding an SBI FASTag Agent Online
- Visit the SBI FASTag Website
- Go to the official SBI FASTag portal. This site provides an option to apply for FASTag and access related services.
- Use the Point of Sale (POS) Locator
- On the FASTag portal, you will find a POS locator tool. This allows you to find authorized agents and FASTag issuance points across the country. You can enter your location or choose a city to find agents near you who provide FASTag services.
- SBI YONO App
- You can also use the SBI YONO app to find FASTag services. Open the app, navigate to the FASTag section, and look for nearby authorized agents or SBI branches offering FASTag services.
- Third-Party Websites and Apps
- Some third-party platforms, such as Paytm, Google Pay, or BankBazaar, also list locations where you can get an SBI FASTag. These platforms usually have a "Find a POS" or "Nearby agent" feature to help you locate an agent who can assist with FASTag issuance.
Finding an SBI FASTag Agent Near me
- Check at SBI Branches
- Many SBI branches are authorized to issue FAS tags. You can visit the nearest branch or use the bank's branch locator on their official website to find one near you.
- Visit Toll Plazas
- SBI FASTag agents are often available at major toll plazas across highways. You can stop at a toll plaza and request to purchase a FASTag from the authorized agents present there.
By using these online resources and methods, you can easily find an SBI FASTag agent near you or online to get your FASTag issued.
Frequently Asked Questions
