What is a FASTag?
A FASTag is a tag affixed to a vehicle's windscreen. It has a unique identification number linked to the owner's prepaid account. As the car approaches a toll plaza, the FASTag is scanned wirelessly by the RFID reader, and the toll fare is deducted automatically from the linked prepaid wallet. This allows the vehicle to drive through without stopping for any cash transactions. FASTags promote cashless toll transactions, save time and fuel, ensure transparency, and provide real-time notifications to users.
If you’re wondering how to activate FASTag ICICI, the process is simple and can be done online or at an authorised ICICI FASTag centre. Once activated, your FASTag will be linked to your prepaid account, enabling automatic toll deductions and a smooth journey through toll plazas.
How Does A Fastag Work?
Getting a FASTag is simple, allowing for quick, cashless highway toll payments. ICICI Bank offers various convenient ways to recharge your FASTag account. If you're wondering how to ICICI FASTag recharge online with vehicle number, it's easy to manage your account and ensure seamless travel without interruption. FASTag is an electronic toll collection system in India that allows automated deduction of toll charges from a linked prepaid account. It employs Radio Frequency Identification (RFID) technology to make seamless electronic payments at toll plazas across national and state highways.
To get a FASTag for your vehicle, you must approach an authorised bank or issuer. You can apply online or offline by providing vehicle and KYC documents.
- Getting a FASTag: To get a FASTag for your vehicle, you must approach an authorised bank or issuer. You can apply online or offline by providing vehicle and KYC documents.
- Activation: The issuer needs to activate the tag through the RFID. Once activated, each FASTag has a unique identification number.
- Linking with Wallet Account: The tag must be linked to a prepaid wallet account or your bank account to enable automatic deductions of toll charges. You must maintain a minimum balance for seamless payments.
- Toll Plaza Usage: As the vehicle approaches the toll plaza lane, the RFID reader scans the tag and the toll amount is deducted automatically from the linked prepaid wallet or account. The boom barrier then lifts to allow passage without stopping to pay cash.
- SMS Notification: You will receive an SMS notification on the registered mobile number each time the FASTag is used to pay tolls across the highway and the amount deducted.
- Recharging/Topping up: You can recharge your linked prepaid wallet account online via net banking, UPI, and credit/debit cards as required. This ensures you maintain a minimum FASTag balance check ICICI for seamless automatic payments at toll plazas.
ICICI FASTag Online Application Process:
Both ICICI Bank customers and non-customers can apply for FASTag online. The entire process of applying for a FASTag account is simple and easy. Applicants must complete the online application form and upload supporting documents on the ICICI customer portal. Alternatively, you can visit any ICICI Bank’s branches to apply for the ICICI FASTag balance check number.
Steps To Apply FASTag Through ICICI Bank:
Here are the steps to apply ICICI FASTag online:
Step 1: Visit the home page of ICICI Bank and search for FASTag through the Search Window.
Step 2: On this page, select “Apply Now”.
Step 3: Enter your details (name, address, mobile number, date of birth, email ID), select the type of ID proof and upload a photo of the ID Proof.
Step 4: Once ICICI fastag login with mobile number is done, click “Continue”.
Step 5: On the new page, click “Confirm Application” and pay the required fees depending on the class of your vehicle.
Once ICICI Bank verifies your application, the FASTag will be delivered to your ‘Dispatch Address’.
Get FASTag from ICICI Bank via SMS, Call, POS and Mobile App:
Apart from the option to buy ICICI FASTag online, the bank offers various other channels through which to apply for a FASTag.
- Via SMS: Send an SMS to 5676766 in the format – ITOLL(Space)Pincode(Space)Name—for example, ITOLL 560001 Romesh Singh. A representative from ICICI Bank will call you within two working days to process your request.
- Via Call: Call ICICI Bank’s 24*7 customer care toll-free number: 1800 2100 104, or you could call the chargeable number: 1860 2670 104
- Via POS Location or Offline: You can visit NETC-operated toll plazas where Point of Sale (POS) counters are set up to buy FASTags. Ensure you carry the required documents, such as a Driving Licence, vehicle RC and self-attested KYC documents. Ensure you take your vehicle as well.
- Via Mobile App: Download and instal iMobile of ICICI Bank app. You can apply for the ICICI FASTag through the app, which will be delivered to the dispatch address.
Fees:
Below are the fees and ICICI fastag charges
Charges Applicable on FASTag:
Particulars | Amount (Rs.) |
Joining Fee | 99.12 (GST included) |
Tag Deposit Amount:
Vehicle Type | Tag Class | Deposit (Rs.) | Threshold Amount (Rs.) | Tag Colour |
Car/Van/Jeep | 4 | 200 | 200 | Violet |
Light Commercial Vehicle/Mini Bus | 5 | 300 | 140 | Orange |
Tata Ace/Similar Mini Light Commercial Vehicle | 4 | 200 | 100 | Violet |
Bus (3-Axle) | 6 | 400 | 300 | Yellow |
Bus/Lorry (2-Axle) | 7 | 400 | 300 | Green |
Truck (3-Axle) | 6 | 500 | 300 | - |
Truck (7-axle and above) | 15 | 500 | 300 | - |
Tractor with Trailer/Tractor/Truck (4/5/6-Axle) | 12 | 500 | 300 | - |
Earth Movers/Heavy Construction Machinery | 16 | 500 | 300 | - |
Documents Required:
To apply for an ICICI FASTtag, along with the application form, you need to submit the below list of documents to the ICICI Bank representative:
- Vehicle Registration Certificate.
- Passport-size photograph of the vehicle owner.
- KYC documents for address and ID proof (Driving Licence/Passport/PAN Card).
ICICI FASTag Online Recharge:
For ICICI FASTag recharge online, follow the steps below:
Step 1: Visit the ICICI Bank website or click the link here.
Step 2: Log in with your username and password.
Step 3: Go to “Payment Recharge Account”.
Step 4: Choose Tag/CUG wallet recharge and select the payment mode per your requirement.
Step 5: Choose from the various payment options (UPI/Credit Card/Debit Card/Net Banking/NEFT/Cheque/ICICI Bank CIB (Corporate Internet Banking) and RIB (Retail Internet Banking) and process the payment.
Charges towards ICICI FASTag online recharge are :
Payment Options Funds | Upload Time | Fee |
UPI | On Real-time Basis | Free |
ICICI Bank RIB and CIB | On Real-time Basis | Free |
Credit Card | On Real-time Basis | 1.8% of the transaction value |
Debit Card | On Real-time Basis | 0.2% to 0.85% of the transaction value. |
Net Banking | On Real-time Basis | 1% to 1.65% of the transaction value |
NEFT | Current NEFT cycle | Wallet recharge via CUG wallet: Free or source bank charges on RTGS/NEFT applicable. |
Wallet recharge via Tag: Rs.15/ transaction (Tag level recharge). Cheque | 1. ICICI Bank: T+1 day 2. Other Banks: T+4 days (T = time or date of the transaction) | Free |
Benefits of ICICI Bank FASTag:
Apart from the ease of processing your ICICI FASTag online, there are several other benefits of the FASTag the bank offers. Below are the details:
- Saves Time and Fuel:
You don’t have to stop at the toll plaza to pay by cash. Instead, the tag reader at the toll plaza will read your FASTag and charge the required fee, thereby reducing the use of fuel and time.
- SMS Notifications for Transactions:
You will receive SMS notifications on your registered mobile number for all transactions on your ICICI FASTag customer ID.
- Customer Web Portal:
You can access your statements through the ICICI customer web portal by logging in with your username and password. - No Need to Pay by Cash:
Henceforth, you don’t have to carry cash to pay the toll fees. - Recharge Online:
You can do ICICI toll recharge your ICICI FASTag account through different payment options (Credit card/Debit Card/net banking/NEFT/RTGS/UPI).
Features and Benefits of the ICICI FASTag Program
ICICI Bank has gone above and beyond to ensure that its ICICI FAST tag program offers unparalleled convenience and flexibility to users. Here are some standout features that set ICICI Bank's FASTag apart:
1. Auto Recharge ICICI FASTag Options
ICICI Bank offers multiple auto recharge facilities, ensuring you never run out of funds at a toll plaza:
a) Standing Instructions through Internet Banking:
- Set it once, and forget about manual recharges
- Automatic recharge when ICICI FASTag balance falls below the threshold
- Avoid double charges due to insufficient funds
- Completely online, safe, and secure
- Option to remove Standing Instructions at any time
b) Auto Recharge through iMobile Pay:
- Set up auto-recharge for all your vehicles
- Modify or delete auto recharge settings easily
- One-time setup process
- Seamless integration with ICICI Bank's mobile app
c) Auto Recharge through UPI Mandate:
- Customise recharge frequency to suit your needs
- Quick and easy one-time setup
- Flexibility to turn on or off as required
- Compatible with both CUG/wallet and Tag accounts
2. User-Friendly Mobile App Integration
The iMobile Pay app offers a dedicated FASTag section, allowing you to:
- Manage auto recharge settings for multiple vehicles
- Set minimum balance thresholds and recharge amounts
- Link your savings account for hassle-free transactions
3. Enhanced Convenience and Cost Savings
- Eliminate the need for cash transactions at toll plazas
- Avoid penalties for insufficient balance
- Save time and fuel by zipping through toll gates
- Reduce the risk of errors in manual toll calculations
4. Flexibility and Control
- Easily modify or cancel auto recharge settings
- Choose from multiple recharge methods (Internet Banking, Mobile App, UPI)
- Set custom thresholds and recharge amounts to match your travel patterns
5. Secure and Transparent
- ICICI Bank's robust security measures protect all online transactions
- Receive real-time SMS notifications for all FASTag transactions
- Access detailed statements through the ICICI customer web portal
ICICI Bank's FASTag program complies with government mandates and elevates the user experience by offering these advanced features. Whether you're a daily commuter or an occasional highway traveller, these tools ensure your journey is smooth, efficient, and hassle-free. With ICICI Bank's FASTag, you can enjoy the open road without worrying about toll plaza delays or insufficient balances. Easily check ICICI FASTag balance to stay updated and travel worry-free.
List of ICICI Bank Active Toll Plazas:
Below is the list of toll plazas where you can buy ICICI FASTags offline. You have to carry the required documents along with the vehicle, which requires the FASTag:
Here is the link to the list.
ICICI FASTag Offers:
Currently, ICICI Bank is providing the below offer for ICICI FASTags:
- Get 2.5% cashback on transactions made on ICICI FASTag.
Customer Care for ICICI FASTag:
To know more about FASTags ICICI Bank and for related queries, you can call the bank’s 24/7 customer care toll-free number: 1800 2100 104 or their chargeable number: 1860 2670 104.
If you face any issue with your FASTag, you have multiple options to raise complaints and grievances:
- Call Customer Care: ICICI Bank provides a customer care number where you can speak to an executive about resolving your issue.
- Email Complaints: Most issuers provide an email address to which you can send your written complaints and relevant details for grievance redressal.
- Write to the Nodal Officer: If your complaints are not adequately resolved, you can escalate them by writing to the nodal officer responsible for handling grievances related to FASTags.
In case your FASTag is lost, you must promptly call customer care and provide the following:
- FASTag ID Number
- Vehicle Registration Number
- Incident Details
- Police Complaint Details
This will initiate the temporary and permanent blocking of the lost tag. You can then apply for tag replacement by providing the required documents. If applicable, the balance amount from your blocked tag will be transferred to the new tag issued after due verification and charges.
Tips For First-Time FASTag Users
Getting started can seem overwhelming if you're new to FASTag. Here’s a quick guide to help you get the most out of your FASTag, including recommended practices, essential documents, and common mistakes to avoid.
1. Start with the Right Recharge Amount
Initial Recharge: To avoid transaction issues, consider recharging your FASTag with an amount that matches your typical toll expenses. For infrequent travellers, Rs. 100-200 may be sufficient, while daily commuters might want to maintain a higher balance, around Rs. 500 or more.
Threshold Amount: ICICI Bank requires a minimum threshold balance specific to your vehicle class, so check the guidelines and keep at least that amount available in your account for smooth transactions.
2. Keep Essential Documents Ready for Application
Before applying, make sure you have the following documents handy:
- Vehicle Registration Certificate (RC): This verifies your ownership and vehicle details.
- ID and Address Proof: Valid documents include a Driver’s License, PAN Card, or Passport.
- Passport-Sized Photo: Some FASTag issuers may require a photo of the vehicle owner.
Having these documents ready can help you breeze through the application process online or at a point-of-sale (POS) location.
3. Choose a Convenient Application Method
ICICI offers various ways to apply for a FASTag, including online applications, mobile app submissions, SMS, and POS centres. Choose from online, the ICICI fast app or POS locations, whichever method is most convenient for you.
4. Enable Auto Recharge Options
Auto-recharge options like Standing Instructions or UPI Mandates ensure you always have balance. Set up auto-recharge with an amount that suits your travel frequency. For example, a monthly recharge setup may work well for regular travellers, while weekly is better for frequent toll users. Don’t miss out—recharge FASTag ICICI today and enjoy seamless travel!
5. Avoid Common Mistakes
Not Keeping Sufficient Balance: Ensure your FASTag has enough funds to cover the tolls for your journey. Insufficient balance can lead to penalties or delays at the toll plaza.
- Forgetting Document Copies: When applying at a POS location, make sure to bring both originals and copies of required documents.
- Ignoring SMS Notifications: Always check SMS notifications for every transaction. This helps you monitor deductions and balance changes to prevent unexpected charges.
- Overlooking Account Activation: After receiving your FASTag, confirm it’s active before hitting the road. Some tags may take time for full activation post-registration, so double-check with customer care if needed.
6. Check the ICICI Customer Portal for Account Management
Once your FASTag is active, you can use the ICICI FASTag customer portal to view transactions, recharge, and access statements. This platform is a helpful tool to track your expenses and quickly resolve any issues you might encounter.
ICICI Bank sometimes provides promotional cashback on FASTag transactions. Watch for notifications or updates in your online portal to make the most of these offers.
Conclusion
ICICI Bank FASTags offer a convenient, cashless way to pay toll charges seamlessly as you drive through toll plazas on national and state highways. With a quick sign-up process, easy recharges, and multiple online or offline application methods, ICICI FASTags ensures customers' safety, savings, and transparency. Along with other benefits like SMS notifications and customer portal access, ICICI Bank occasionally offers promotional cashback on FASTag transactions. Customers can get quick assistance from the 24/7 toll-free customer care for any queries. Using ICICI Bank FASTags makes toll payments completely hassle-free.
Frequently Asked Questions
